USING LEGAL CHIEF
This is an online legal assistant with our Attorneys who will be available at your service during working hours from 08:00-17:00 from Monday to Friday for any of your legal queries. The Attorneys will give legal advice in Labour Law, Commercial Law, Family Law and Criminal Law. Apart from giving online legal advice in all aspects of law our Attorneys are also able to draft documents that include and are not limited to Long and Short term Leases, Service Level Agreements, Wills and Testamentary, Trust Deeds, Affidavits, Acknowledgements of Debts, General Power of Attorney, Special Power of Attorney and Non-Disclosure Agreements.
BECOMING A MEMBER
In order for one to enjoy our benefits and services, one must register with us on our website (http://www.legalchief.co.za) to become a member. Furthermore in order for one to qualify as a member, he/she must be 18 years of age or above, the person must be in a legal state of mind to make his/her own decisions.
TERMS AND CONDITIONS
I authorize Legal Chief or any person acting on its behalf to consent on my behalf to the receipt of electronic direct marketing by completing the prescribed form as required by section 69(2) of the Protection of Personal Information Act (POPI), once available, and I hereby direct Legal Chief not to request such consent from me, but to provide or deliver such request to itself, as my agent, in terms of this clause.
I furthermore authorize and consent to Legal Chief collecting my personal information from third parties or to contact me to request my personal information to complete such consent. I acknowledge that I can withdraw this mandate at any time.
USE OF SITE
The website can be used to browse the content, enter legitimate information and will not use the website for any other purposes. The website can only be used by individuals that are 18 years of age or above. The website and the content provided on it may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited.
Unauthorized use of the website or the materials contained on the website may violate applicable copyright, trademark or other intellectual property laws or other laws.
OUR RIGHTS
By not opting out of any digital communication from us and our partners, you give consent to Legal Chief and its partners to use your information for marketing purposes for mobile offerings. You may receive communication from us via multiple channels, such as, but not limited to; Automated voice messages, SMS’s, e-mail and outbound calls from us or our partner call centres. In the event that you opt out of this service or campaign, you will still be marketed to for other products or services, unless you decide to completely opt out of all marketing campaigns by registering on the National Do Not Contact List which can be found on www.dmasa.org.
INSTRUCTIONS FOR OPTING OUT
According to Consumer Protection Act, No. 68 of 2008, we advise our visitors about “The DMA Don’t Contact Me Database” and you can register here. Registering on this database will mean that you will not be contacted by members of the DMA (Direct Marketing Association of Southern Africa). In addition to this you can click the link on the Opt out page
YOUR PRIVACY RIGHTS
We take your privacy rights very seriously, for full details on how and what personal information we collect, as well as how we will use this personal information, please read our privacy policy clause herein.
MAINTENANCE
We will use our reasonable efforts and skills to maintain the website. The website is subject to change from time to time. No one will be eligible for any compensation should the use of any part of the website be affected in anyway and or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control. We may:
MONITORING
We hold the right in our sole and absolute discretion, to monitor any activity and content associated with the website. We may investigate any reported violation of these terms or complaints and take any action that we may deem appropriate which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access, or the removal of any materials from the website.
LAW
The Terms will be exclusively governed by and construed in accordance with the laws of South Africa whose courts will have exclusive jurisdiction in any dispute.
ELECTRONIC COMMUNICATIONS
When you visit the website or send e-mails to us, you are communicating with us electronically. Your use of the website will be deemed your consent to receive communications from us electronically which will allow us to communicate with you via e-mail, sms or any other electronic means. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any and all legal requirement that such communications be in writing.
INTELLECTUAL PROPERTY
All content included on the website, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected by international intellectual property laws.
All software used on the website is our property or that of our software suppliers and is protected by international intellectual property laws.
The registered and unregistered trademarks, names, logos and service marks displayed on the website belong to us. Nothing contained on the website, except as expressly stated in these terms, will be construed by you as the granting of any license or right to use any trademark without our prior written permission. All rights in and to the content and trademarks are reserved and retained by us or our content suppliers. You further acknowledge that we, or our content suppliers, are the proprietors of all the content and trademarks on the website, whether it constitutes confidential information or not, and that you hold no right, title or interest in any such material.
WARRANTIES
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, AND/ OR PRODUCTS INCLUDED ON THE WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE IN ANY WAY FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
NEITHER WE NOR OUR DIRECTORS, EMPLOYEES, OFFICERS, SUPPLIERS, OR SERVICE PROVIDERS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING BUT NOT LIMITED TO EXPRESS NOR IMPLIED REPRESENTATIONS OR WARRANTIES, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDE ON THE WEBSITE. IN NO EVENT SHALL WE, OUR DIRECTORS, EMPLOYEES, OFFICERS, OR OUR SUPPLIERS OR SERVICE PROVIDERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE, OUR SERVICES OR THE TERMS AND CONDITIONS (HOWSOEVER ARISING, INCLUDING BUT NOT LIMITED TO NEGLIGENCE). OUR LIABILITY OF AND THAT OF OUR DIRECTORS, EMPLOYEES, OFFICERS, SUPPLIERS, OR SERVICE PROVIDERS TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO R500.00.
GENERAL
We grant you a limited license to access the website. This license does not permit any resale or commercial use of the website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
ETC ACT DISCLOSURES
Access to the content on or through the service and the Website itself are classified as “electronic transactions” in terms of the Electronic Communications and Transactions Act (No. 25 of 2002), as amended from time to time (“ECT Act”), and therefore you have the rights detailed in Chapter VII of the ECT Act and we have the duty to disclose the following information:
PRIVACY POLICY
ABOUT THIS PRIVACY POLICY
This Policy sets out how we use and protect any personal information that you give us when you use the Service. This privacy policy has been put in place to assure you and give you the peace of mind that we take access to your personal information seriously. It also gives you our details in case you want to contact us and query any issues that you may have.
If you have any questions about this Policy or do not agree with it, please contact us by clicking here before using the Service. We may change this Policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.
THIS POLICY IS EFFECTIVE FROM 1 JULY 2015
By accessing any part of the Service or providing information to us you consent to the use and transfer of such information by us on the terms set out in this Policy.
INTERPRETATION OF THE POLICY
This Policy contains a number of words and phrases which have specific meanings and most of which are capitalised. Our Glossary contains these words and phrases.
We also apply certain rules when interpreting these Terms and you can find our Interpretation Guide which set out these rules below.
ABOUT THE SERVICE
The service presented to consumers is a voluntary service through which we collect certain personal information directly from you with the purpose of passing your personal information to our customers to enable them to market certain of their products or services to you. When you submit your personal information to us, you agree that we may process your personal information on the basis described in this Policy.
Legal Chief’s customers are typically insurance providers, financial service providers, motor industry providers, asset providers, general maintenance providers and related service providers.
We also use your personal information to convey your opinions and preferences relating to our customers’ products and services to them to enable them to both identify products and services you may be interested in and address concerns you may raise about them.
IMPORTANT PROVISIONS PERTAINING TO LEGAL LIABILITY
This Policy contains provisions which limit our exposure to legal liability and even make you responsible for a variety of acts. Some of these provisions do have the effect of limiting your rights in law and conferring obligations on you by virtue of your agreement to these terms of use. You can find these provisions in the Liability section below.
It is important that you familiarise yourself with these provisions before you access the Service and that you do not access the Service if you do not agree to abide by those provisions.
LEGAL AGE AND CAPACITY
You may not use the Service and may not accept this Policy if you
By using the service and/or content made available to through the service (“Content”) you represent and warrant that you are of full legal age, or are emancipated or have your guardian’s consent to enter into a contract being this Policy.
PERSONAL INFORMATION LEGAL CHIEF COLLECTS FROM YOU
We may collect the following information:
By using the service and/or content made available to through the service (“Content”) you represent and warrant that you are of full legal age, or are emancipated or have your guardian’s consent to enter into a contract being this Policy.
As part of this process of intercepting and monitoring these communications, we may record such communications for disclosure on the basis set out in this Policy.
PERSONAL INFORMATION WE COLLECT AUTOMATICALLY
When you use the service, Legal Chief automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested.
Legal Chief mostly uses this data in aggregate form and we may provide this aggregate information to our customers about how our users like you, collectively, use the service, so that our customers may also understand how you make use of the service.
CONSENT TO COLLECT FROM EXTERNAL SOURCES
You agree to allow us to collect further information about you from external sources, including credit bureaus and our affiliates for the sole purpose of ensuring that our data is accurate and up to date.
CONSENT THAT WE DO NOT NEED TO NOTIFY YOU
The Protection of Personal Information Act (“POPI”) requires that we provide certain information when we collect your data. As far as possible we have attempted to do this, but your consent to allow us to collect your information even if we do not fully comply with s18 (1) of POPI.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The services we use make use of relatively secure data transmission and storage technologies to reasonably protect your personal information from unauthorised disclosure and maintain your personal information’s integrity.
These services are essential services that enable us to operate efficiently and effectively. Please let us know if you object to us incorporating these services into our service model. In the event you prefer us not to make use of these services, we may not be able to make the service available to you.
LINKING
We may link to other services which are not within our control. Once you have left our service, we cannot be responsible for the protection and privacy of any personal information which you provide. You should exercise caution and look at the privacy statement applicable to the service in question.
COOKIES
As we mentioned above, we use cookies on our online services. Cookies are files that store information on your hard drive or browser that means that our service can recognise that you have visited our service before. They make it easier for you to maintain your preferences on the service, and by seeing how you use the service, we can tailor the service around your preferences and measure usability of the service. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu.
WHAT WE DO WITH THE INFORMATION
We use this information to provide you with a better service, and in particular for the following reasons:
At the time you provide us with any information in response to a request from us, our request will provide you with specific information as to how we will use such information.
Other than for the direct marketing purposes referred to below, we may contact you by e-mail, phone, fax or mail in relation to the purposes set out in this section and by providing such information you are deemed to have agreed to us contacting you by these methods of communication. We will continue to contact you by way of such methods until you advise us in writing you no longer wish to be contacted by certain methods. Please note you are required to accept at least one of the above methods as your chosen method of receipt of communication from us.
We will not pass your details to anyone else (other than on the basis set out below and in accordance with appropriate disclosure requirements we may be subject to).
DIRECT MARKETING
We would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. You agree and consent that we may send you such information by email, post or telephone where you have opted to receive such marketing materials and have indicated to us how you wish to receive such marketing material when you registered for our services. You may opt-out of our direct marketing campaigns at any time, at which point we will not send you any direct marketing.
If we are providing you with services you will also be subject to the specific terms and conditions relating to the product or services you are being provided with and these terms will include additional information as to how we may contact you.
If you are a new client or you have previously asked us for information on our products, we may send you information on our range of products by email where we have your permission to do so. If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.
SHARING YOUR INFORMATION
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than on the following basis:
ACCESSING YOUR PERSONAL INFORMATION
If you think any information we have about you is incorrect or incomplete, please contact us, in writing, as soon as possible. We will correct or update any information as soon as possible.
KEEPING YOUR PERSONAL INFORMATION
You agree to allow us to keep your personal information after we have finished processing it for its original purpose. You also agree that we can further process your personal information in the future without needing to notify you. You can ask us to delete any information we have of you by making a request in writing.
CONTENT LICENSE
We grant you a personal, revocable, worldwide, royalty-free, non-commercial, non-transferrable and non-exclusive license to access our Content on the service. This license is for the limited purpose of enabling you to use the service, in the manner permitted by this Policy and the service’s functionality. In the event we revoke this license, you may no longer access the Service or make any use of our Content.
You acknowledge that you do not acquire any ownership rights or rights of use in or to any Content by copying, reproducing, distributing, transmitting, displaying, broadcasting or publishing that Content except where explicitly permitted to do so.
LIABILITY
This Policy contains provisions which limit our exposure to legal liability and even make you responsible for a variety of acts. Some of these provisions do have the effect of limiting your rights in law and conferring obligations on you by virtue of your agreement with this Policy.
DISCLAIMERS AND LIABILITY LIMITATION
Your use of and reliance through the service is entirely at your own risk. The service is provided “As Is” and “As Available”. To the fullest extent permissible by law, we disclaim all warranties of any kind, whether expressed or implied. While we take reasonable precautions in our operation of the service, you agree that we shall not be liable in respect of any Losses however arising and whatever the cause. “Losses” means all losses (including, but not limited to those in respect of injury, damage to physical property or loss of life), liabilities, costs, expenses, fines, penalties, damages and claims, and all related costs and expenses (including legal fees on the scale as between attorney and own client, tracing and collection charges, costs of investigation, interest and penalties.
We will use reasonable endeavours to make the Service available to you, and keep the Service available to you at the appropriate times. However, you agree that we shall not be liable in respect of any Losses caused by or arising from the unavailability of, any interruption in or your access to the service (either in part or as a whole) for any reason whatever.
INDEMNITY
You indemnify us from any Losses attributable to your use or misuse of the service.
3RD PARTY GOODS, SERVICES AND WEBSITES
Your use of those 3rd Party goods and/or services which you may link to or access through your use of the service may be subject to this Policy and/or the terms and conditions applicable to those 3rd party goods and/or services. You agree that it remains your obligation to familiarise yourself with 3rd Parties’ terms and conditions and to comply with both them and this Policy. In the event there is a conflict between this Policy and 3rd Party’s terms and conditions, this Policy shall prevail to the extent of the conflict for the purposes of your service use.
Links to and from the service from and to 3rd Party services or websites do not constitute Legal Chief’s endorsement of these 3rd Party services or websites or their contents, nor does Legal Chief necessarily associate itself with their owners or operators. You are solely responsible for identifying and familiarising yourself with any terms and conditions which will govern your relationship with 3rd parties operating the 3rd Party services or websites.
Legal Chief has no control over 3rd Party services or websites and you agree that we are not responsible for any content, information, goods or services available on or through any 3rd Party websites or for any Losses caused or alleged to be caused by or in connection with your use of or reliance on any such content, information, goods or services available on or through any 3rd Party services or websites. You agree that where you access 3rd Party services or websites, you do so entirely at your own risk.
Your interaction, correspondence or business dealings with 3rd parties which are referred to or linked from or to the service is similarly entirely at your own risk and are solely between you and that 3rd Party including the acquisition, disposal, payment and delivery of any goods or services, and any terms, conditions, warranties or representations associated with such interaction, correspondence or business dealings.
GOVERNING LAW AND JURISDICTION
The service is controlled and maintained from our facilities in the Western Cape Province of the Republic of South Africa. You irrevocably agree that the law of the Republic of South Africa shall govern the service and this Policy.
You consent to the jurisdiction of the Western Cape, Cape Town High Court, Cape Town, South Africa in respect of disputes which may arise out of your use of the service and this Policy.
You also irrevocably and unconditionally consent to the jurisdiction of the Magistrates Court even though the value of a claim which we may have against you may exceed the ordinary monetary jurisdiction of the Magistrates Court.
DOCUMENTS AND NOTICE
We choose the addresses and other contact details specified in our ECT Act Disclosures section, below, for all communication purposes under this Policy, whether in respect of court process, notices or other documents or communications of whatsoever nature.
In this Policy, headings are for convenience and we don’t intend for them to be used to interpret this Policy.
If, in this Policy, we refer to a party who is liquidated or sequestrated (or has been through a comparable process under a different legal system), then this Policy will also be applicable to and binding on that party’s liquidator or trustee, as the case may be.
Unless we indicate to the contrary in this Policy, any references to any gender includes the other genders, a natural person includes an artificial person and vice versa, the singular includes the plural and vice versa.
When we specify any number of days in this Policy, the number of days excludes the first day and includes the last day unless the last day falls on a Saturday, Sunday or gazetted public holiday in the Republic of South Africa, in which case the last day shall be the next succeeding day which is not a Saturday, Sunday or gazetted public holiday in the Republic of South Africa. Generally speaking, references to a “day” are references to typical business days.
All annexure, addendums and amendments to this Policy form an integral part of this Policy and, therefore, our contract with you.
GLOSSARY
The following words and phrases bear the meanings assigned to them below and related expressions bear corresponding meanings: